Medical Insurance
Medical Insurance

For General Medical Inquiry 

For queries related to  policy , claims and  payments  please feel free to contact us  
  • Contact Center: (+202)19247 ( Sunday to Thursday  from 9am to 5pm)
  • E-mail: mcc@medmark.eg
  • Fax: (+202) 33039041

(For smooth communication , kindly arrange to include  your membership number in the email subject)


For Pre-authorization & Assistance team

Our staff are available 24 / 7 to handle day to day Pre-authorization, support during medical emergencies , admissions , medical referrals and to  authorize medical evacuation , please contact us 
  • Phone: +2(02)19247 / +2(012)2210-9494
  • E-mail: preauthorization@medmark.eg

(For smooth communication , kindly arrange to include  your membership number in the email subject)

Medmark address

Head Office: 62, Abdel Moneim Riad St, Mohandessin, Cairo, Egypt


Mohandiseen Branch: 21 Tanta st off Abdel Moneim Riad St, Mohandessin, Cairo, Egypt


Heliopolis Branch: 97, Omar Ibn El-Khattab St, Almaza, Heliopolis, Cairo, Egypt

Alexandria Branch: 401, El Horreya Ave., Moustafa Kamel, Alexandria ,Egypt

Allianz worldwide care address

15 Joyce Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland