The membership guide will provide you with information about what is covered and what is not covered under your medical plan
For more details please check the below .
Table of benefit
It shows the benefit and limits that apply to your plan and the overall annual maximum ceiling. For more details on benefit and limits. Download the below file
Medical plan benefits
An overview to thoroughly understand your medical plan coverage. Download the below file
Assistance cover
To know more about evacuation cover and repatriation of mortal remains. Download the below file
General exclusion
To understand about the conditions and treatment that are not covered under your medical plan. Download the below file
How To Claim for Outpatient treatments
• Claim Form mentioning the member name and membership number.• Medical report with the exact signs/symptoms and diagnosis• Original stamped breakdown invoice clarifying date and cost of each performed service(s) with a proof of payment (payment receipt – credit card receipt)• H.E the ambassador authorization.• To Fill in the payment details section on the claim form shown in the below file. Kindly arrange to send all the completed above documents within six months from the initial treatment date at our office Medmark in Cairo at 44 Abdel Moniem Riad Street-Mohandessin.
You must contact us whenever possible before inpatient or day case treatment for Pre-authorization .
This mean that we can confirm to you and to your hospital that your treatment will be covered under your plan.
Pre-authorization puts us directly in touch with your hospital so that we can look after the details while you concentrate on getting well.
For more information about Pre-authorization. Download the below file
International Healthcare Provider Finder
If you are planning to undergo a required treatment outside Egypt for in-patient admission and would like to inquire if a specific provider is within Allianz providers network, and to benefit from the direct settlement service. Please contact us on the following:
Phone : +2(02)19247 / +2(012)2210-9494
E-mail: preauthorization@medmark.eg
For General Inquiries about Allianz providers network in a specific City or Country. Please Contact us on the following:
Phone : +32 2210 65 01
E-mail:igohelpline@e.allianz.com
Medmark preferred Hospitals in Egypt
In order to know the contracting providers Inside Egypt for in-patient admission. Please download the below file
These offer are valid for all EMFA members after presenting their membership card to the provider
Kindly download the below file in order to view offers and their validity
